Frequently Asked Questions

Everything you need to know about our stylish eyewear and services.

What is the warranty policy on Roshambo Eyewear frames?

We offer a 1-year manufacturer's warranty on all frames covering defects in materials and workmanship. This does not include scratches on lenses or accidental damage.

How long does shipping take for domestic orders?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your new shades sooner.

Can I return my sunglasses if I'm not satisfied with the fit?

Yes, we offer a 30-day hassle-free return policy. Items must be in their original packaging and unworn condition to qualify for a full refund.

Do your lenses provide full UV protection?

Absolutely. All Roshambo Eyewear lenses offer 100% UVA/UVB protection to keep your eyes safe while looking stylish.

Do you offer prescription lens services?

Yes, many of our frames are RX-able. You can upload your prescription directly on the product page or email it to our customer support team after placing your order.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Afterpay.